Amy Brookbanks, a Legal Operations Consultant at Addleshaw Goddard, and Michael Kennedy, Head of R&D for Innovation & Legal Technology, share their insights on optimizing legal processes through technology. They highlight the importance of aligning legal practices with business goals and the challenges of technology adoption. The duo reflects on their diverse career paths and discuss the transformative impact of AI in legal operations. Additionally, they address the need for effective collaboration and innovative solutions in bridging the legal accessibility gap.