Michael Hudlow

Michael Hudlow, a CRM expert and founder of BitXia CRM, dives into the transformative role of AI in enhancing customer relationship management. He outlines common challenges in CRM data entry and emphasizes how automation can boost efficiency. Hudlow shares intriguing insights on tailoring CRM solutions for small businesses and the importance of aligning expectations during implementation. He also discusses how AI can facilitate tasks like email drafting, providing specific advantages for sectors like law firms in managing compliance.