In this engaging conversation, Michael Chen, Co-CEO and Founder of HakuLife, shares insights from his impressive 20-year career, including roles at elite brands like Caesars Entertainment. He discusses the birth of Haku, inspired by family vacations, and his strategic approach in luxury real estate that allows charging $31,000 per night. Michael highlights key lessons from the casino industry, the importance of data in optimizing experiences, and the nuances of fundraising in luxury markets, all while maintaining a focus on unforgettable guest experiences.
