Michael Aaron Flicker, founder of the Consumer Behavior Lab, delves into brand loyalty and the psychological tricks businesses use, revealing how Apple and Starbucks tap into our subconscious. He explains concepts like the sunk-cost effect with Amazon Prime and the allure of nostalgic products like Pumpkin Spice. Martha Barnette, co-host of A Way with Words, explores the quirky origins of everyday words, how dialects shape language, and the evolution of terms like 'selfie'. Together, they provide insights into consumer behavior and the rich tapestry of the English language.
