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Micah Westrum
General Manager of Ramsey Mazda (part of Lithia Automotive), focused on improving fixed operations, service efficiency and training to increase fixed absorption and customer experience.
Best podcasts with Micah Westrum
Ranked by the Snipd community
Jan 5, 2026
• 1h 12min
Pharr on Recruiting, Ferri on Inbound Challenges, Westrum on Team Dev | Daily Dealer Live
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Scott Pharr, COO at P4 Automotive, shares insights on preserving culture during rapid growth and highlights the challenges of hiring quality sales managers. Stephane Ferri, CEO of Car Wars, explores how dealerships neglect phone calls and advocates for conversational AI to enhance customer engagement and boost sales. Micah Westrum, GM at Ramsey Mazda, discusses implementing AI for service efficiency and the importance of one-on-one training to improve fixed operations. Together, they tackle pressing industry challenges with innovative solutions.
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