Mervat Fayad

In this gripping discussion, Mervat Fayad shares her chilling experience as a McDonald's employee who was held at gunpoint during a robbery. Now a director of operations, she reflects on the resilience of her team. Retired special agent Sky Polly provides insights into his investigation of the elusive 'roofman,' who stole from over 40 restaurants through their ceilings. Together, they unravel the horrifying tactics of this polite yet dangerous criminal, revealing the frantic moments that marked the robberies and the pursuit that followed.