Melissa Harris, an Adjunct Assistant Professor of Entrepreneurship at Chicago Booth and former journalist, emphasizes the transformative power of effective writing skills in professional settings. She discusses the rampant use of jargon and clichés that hinder clarity. The conversation dives into the need for structured communication amid distractions, outlines the importance of feedback in writing, and highlights empathy as crucial in corporate messaging, especially during layoffs. Harris advocates for a more proactive approach to writing training in organizations.