Melanie Smith

Melanie Smith, Head of Sales Development at Nooks, is an expert in scaling SDR teams, having rapidly grown teams at Klue and Nooks. She shares her strategies for running a high-performing SDR team, emphasizing cold-call systems and career paths for reps. Expect insights on using AI for call analysis, blocking time for intel-gathering calls, and adjusting KPIs to promote creativity. Melanie also discusses the importance of connect and conversation rates and reveals actionable takeaways to boost performance without burning out team members.