Matthew Tandy, CEO of Formatic Property Management, shares his journey from finance to managing 3,500 properties. He discusses untapped opportunities in property management and unconventional strategies to enhance profitability. Matthew emphasizes the importance of a positive company culture, continuous training, and adapting to legal complexities. He also tackles the public's perception issues in the industry, advocating for transparency and redefining landlords as 'housing providers' to improve the overall reputation of property management.