Matthew Fox

In this engaging discussion, Matthew Fox, Director of Customer Development at Mimecast, shares his insights on upselling and customer satisfaction in cybersecurity. He emphasizes building strong relationships in sales and the career traits that foster success. The conversation also delves into navigating IT procurement during uncertain times and the evolving buying behaviors stemming from the pandemic. Fox highlights effective strategies for equipping internal champions to advocate for solutions while reflecting on the post-COVID sales landscape and the growth opportunities it presents.