Matt Schultz, author of "Ask Questions, Save Money, Make More," is an expert in negotiation strategies. He reveals that over 90% of people who ask for reduced credit card fees succeed, yet many hesitate due to fear of refusal. Schultz shares tactics for successful mortgage negotiations, emphasizing the importance of comparing multiple lenders. He also advises keeping a log of accomplishments for effective workplace negotiations and highlights the benefits of framing requests for employee benefits in a win-win manner.