Matt Raw

Matt Raw, Interim VP of Design at The New York Times, discusses the intricate balance between tradition and innovation in a century-old institution. He highlights the unique challenges his team faces in maintaining editorial integrity while navigating rapid changes in technology and reader habits. Raw emphasizes the role of deep listening in design collaboration and how even minor interface details can uphold institutional trust. The conversation also touches on the impact of generative AI in journalism and the importance of user-centered design in enhancing content discovery.