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Matt Keeter
Engineer on the Oxide team involved in hardware bringup and debugging who provided measurements, uptime analysis, and investigative hypotheses during the incident.
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9 snips
Dec 8, 2025
• 1h 1min
Death by Uptime
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Cliff Biffle, a firmware and systems engineer, and Matt Keeter, a hardware debugging expert on the Oxide team, dive into a perplexing issue where multiple service processors became unresponsive. They explore the surprising root cause linked to an Ethernet driver bug, analyzing network behavior and thermal metrics. Cliff explains how a management-counter interrupt triggered repeated task activations, revealing a hidden fault. The discussion wraps up with insights on the broader implications and how such fixes can benefit future projects.
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