Matt Fleming, a seasoned portfolio manager at William Blair, dives into the fascinating world of Snap-on, a company with over 100 years of history. He highlights Snap-on's innovative approach to professional tools and its unique franchise model that fuels customer relationships. Fleming discusses the evolution of tool design and how Snap-on's strategic financing manages risks while driving growth. The conversation also touches on market dynamics, competition, and valuable business lessons applicable beyond the tool industry.
