Matt Farrelly

Join David Eason, Principal Product Manager at Trainline; Billie Bradley, Product Manager specializing in AI; and Matt Farrelly, Head of Machine Learning Engineering. They dive into the development of Trainline’s AI Travel Assistant and the unique challenges they faced. Discover how combining AI with deep industry knowledge enhances user experience and the importance of well-structured guardrails. They also discuss innovative evaluation methods and the potential of scalable, real-time support for travelers, even in a traditional company.