Mary Parks, an expert in communications and applied linguistics, dives into the world of voice user interfaces, sharing two decades of design experience. She discusses the intricate workings of these systems, including how they categorize user commands and the challenges they face in understanding intent. Mary reflects on the humorous side of voice interactions, sharing relatable blunders, and touches on the complexities of identity in voice technology. Her insights reveal the fascinating blend of linguistics and technology in shaping our digital communication.