Mark Graban

Mark Graban, a seasoned consultant and author specializing in Lean and continuous improvement, shares insights from his extensive career in manufacturing and healthcare. He highlights the enduring relevance of W. Edwards Deming’s principles, emphasizing the importance of learning from mistakes and the necessity of psychological safety for innovation. Mark discusses the Red Bead Experiment, illustrating systemic issues in management, and critiques corporate scandals like Wells Fargo, attributing them to systemic pressure rather than individual failings. His latest book focuses on cultivating a culture of learning and innovation.

Author Mark Graban discusses embracing failures in Lean management, highlighting the importance of learning from mistakes and implementing preventative measures. The podcast explores building psychological safety in the workplace, visual management, and the impact of fear-based leadership. Grab a copy of his book 'The Mistakes That Make Us' for more insights.