Mark Alayev
Mark Alayev is the CEO at Thread, a service experience platform that focuses on providing digital-first communication
Best podcasts with Mark Alayev
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Jan 16, 2024 • 26min
Death to the Ticket
Mark Alayev, CEO at Thread, discusses challenges of traditional ticketing systems and future of AI in MSP industry. He shares journey in the MSP world, co-founding Thread. Thread's platform simplifies ticketing, improves technician and customer experiences. AI automates tasks, empowers technicians for complex problem-solving. Vision for full service automation and digital-first communication in MSP industry.
