Marija Skobe-Pilley

Join Marija Skobe-Pilley, a Customer Success leader and founder of Women in Customer Success, as she dives into the importance of an entrepreneurial mindset for CSMs. She shares tactical advice on mastering revenue conversations and discovering upsell opportunities without coming off as 'salesy.' Marija emphasizes the significance of understanding customer metrics and offers insights into building confidence through practice. This conversation is rich with actionable strategies to elevate your customer success game!

In this discussion, Marija Skobe-Pilley, Founder of Women in Customer Success and a top Customer Success leader, shares her inspiring journey from musician to industry leader. She highlights the diverse career paths within Customer Success and emphasizes the importance of owning your career through clear vision and proactive strategies. Marija discusses adapting to change in today's dynamic landscape and the vital role of leadership in supporting team transitions. Her insights empower listeners to take charge of their careers while advocating for women in the field.