Marie Lunney
Seasoned digital CS leader and founder of the DCS Connect Slack community.
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Dec 12, 2023 • 45min
Building Community in Digital Customer Success with Marie Lunney | Episode 030
Marie Lunney, seasoned digital CS leader and founder of DCS Connect Slack community, discusses digital CS before it was called DCS, cross-coordination with other departments, employee satisfaction, data hygiene, digital business reviews, hiring for Digital CS, and the branding implications of a good digital CS program.
