Marco De Freitas, Chief Product Officer for Vanguard's Personal Investor Business, and Amber Brestowski, Chief Product Officer for the Retirement Business, discuss Vanguard's transformative digital journey. They emphasize aligning product strategies with business goals for improved client experiences. The duo reveals how Vanguard leverages AI and behavioral finance to enhance retirement readiness. They also share insights on creating a culture of experimentation to engage clients better and drive superior investment outcomes, making financial services accessible and user-friendly.
