Mahesh Kumar

Seasoned product executive and co-author of AI-First Leader with two decades of experience in AI, cloud, and enterprise software, known for leading product and AI strategy at organizations including Uber, Veritas, and VMware.

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Dec 23, 2025 • 41min

Navigating AI's Hidden Risks: Lessons from the Nova Bridge Chatbot Failure

Join Bhavesh Mehta and Mahesh Kumar, tech leaders and co-authors of AI-First Leader, as they unpack the lessons from the Nova Bridge chatbot failure. They discuss how missing governance and oversight can jeopardize AI initiatives. With insights on aligning C-suite and engineering teams, they emphasize the importance of a strategic AI roadmap and fostering an AI-ready culture. Learn how human judgment and reliability are vital in AI systems, and discover effective practices for small businesses to harness AI confidently and safely.

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