Get the app
Lyndsi Lee
Senior Manager of UX Research at Turnitin focused on making student and educator experiences more meaningful and measurable, with a background in educational assessment and school counseling.
Best podcasts with Lyndsi Lee
Ranked by the Snipd community
Dec 9, 2025
• 47min
#178 - How to Measure What Matters with Lyndsi Lee of Turnitin
chevron_right
Lyndsi Lee, Senior Manager of UX Research at Turnitin, uses her diverse background in education and counseling to revolutionize user experience measurement. She critiques traditional metrics like NPS and CSAT for lacking depth and introduces an outcome-based assessment framework. Lyndsi explains how to define and prioritize specific user goals, using techniques like card sorting, and emphasizes collaboration with stakeholders. Her insights provide a practical roadmap for teams to achieve meaningful improvements that enhance user success.
The AI-powered Podcast Player
Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
Get the app