Lucy Suchman
Studied the interaction of humans with a state-of-art photocopier and questioned the idea that human actions are merely based on assumptions about users’ behavior.
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Jan 17, 2017 • 1h 14min
22: Human-Machine Reconfigurations - Lucy Suchman
Lucy Suchman, an expert on human-machine interaction, discusses her book 'Human-Machine Reconfigurations' which questions the assumptions about user behavior in technology. Topics include reconfiguring human-machine interface, the power of relationships in human-machine interaction, challenges of adopting technology in non-tech companies, developing perceptual capabilities in different cultures, and the importance of context and engaging with technology.
