Louis Lochhead

Louis Lochhead, a caregiver who faced the emotional turmoil of his wife's serious accident, shares his struggles in establishing trust with the medical team. He highlights the challenges of communication and empathy during crises. François Lamontagne, an intensive care specialist, adds insights on fostering connections with families amid uncertainty. He discusses the need for transparent dialogue, acknowledging the unpredictability of medicine, and encouraging shared decision-making to empower families and cultivate a supportive healthcare environment.