Lorelei Jones, a medical anthropologist and senior lecturer at Bangor University, shares insights on navigating the complex hierarchy within healthcare. She discusses the challenges junior doctors face in advocating for patient safety in a system that can stifle their voices. The conversation highlights the shift towards more collaborative, patient-centered care post-COVID, emphasizing the importance of psychological safety and open communication. Lorelei also encourages empowering medical students to speak up and voice concerns, fostering a healthier work environment.