Lloyd Thompson, founder of VirtualDOO, specializes in helping businesses optimize operations with virtual management. He emphasizes the importance of hiring a strong second-in-command to free up founders, allowing them to focus on their vision. Lloyd discusses the challenges of letting go of control and the traits that make an ideal number two. He shares insights on delegation, company culture, and how effective leadership can enhance productivity. Plus, he dives into the benefits of fractional COOs for businesses seeking strategic flexibility.