Liz Young

Lorianne LaRocco, a global supply chain reporter for CNBC and author, teams up with Liz Young, a Wall Street Journal reporter specializing in logistics. They dive into the looming shortages of consumer goods, particularly dolls, linked to tariffs and trade tensions with China. The discussion highlights dropping ocean freight bookings and changing consumer behaviors as retailers prepare for an uncertain holiday season. They also explore how rising prices and import rules are reshaping online shopping and budget retailers, sparking concerns around consumer accessibility.

In this engaging discussion, Liz Young, a WSJ reporter, delves into the rampant issue of fraudulent online returns that are costing retailers billions. She reveals how scammers are cleverly exploiting return policies through apps and websites. The conversation highlights specific cases and the tough decisions retailers face between satisfying customers and curbing fraud. Young also uncovers shocking tactics, like using bogus receipts, and sheds light on the urgent need for enhanced measures to tackle this escalating crisis in e-commerce.