Lisa Collier, a retail and AI adoption expert at Alvarez & Marsal, and Manola Soler, a retail practitioner, dive into Walmart's game-changing partnership with OpenAI to facilitate shopping on ChatGPT. They discuss how this move allows customers to buy a wide range of products directly through the platform, while fresh food remains excluded to maintain Walmart's grocery edge. The duo analyzes the implications for big-box retailers, the benefits for beauty and fashion categories, and the competitive threat to Amazon as data sharing becomes a pivotal battleground.
