Linn Vizard

Join Linn Vizard, founder of Made Manifest and a leader in service design, as she dives into the intricacies of creating impactful public services. Linn shares her journey from studying industrial design in Ireland to establishing Service Design Toronto. She critiques the trend of digital-centric service design and emphasizes the need for holistic solutions. Explore her approach to prototyping at Toronto City Hall, enhancing user experiences, and why practical delivery often eludes designers, all while calling for meaningful human interactions in service design.