Lauren Steinberg

In this engaging discussion, Lauren Steinberg, Loblaw's Executive Vice President and Chief Digital Officer, shares her insights on digital transformation in the retail sector. She reveals how Loblaw integrates convenience and affordability into its customer strategy, while utilizing AI and analytics for personalized shopping experiences. Lauren also discusses the significance of their accountable retail media approach, emphasizing trust and measurement in an omnichannel world. Her leadership tips focus on curiosity and resilience, valuable lessons for any industry innovator.