
Lauren M. Kaplan
Sociologist and writer with a PhD from Goethe University Frankfurt. She has led UX research at Meta and a global AI chip startup, and published over 30 peer-reviewed research articles.
Best podcasts with Lauren M. Kaplan
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Nov 13, 2024 • 1h 8min
The Impact of UX Research in the AI Space // Lauren Kaplan // #272
In this engaging conversation, Lauren Kaplan, a sociologist with a PhD from Goethe University Frankfurt and former UX researcher at Meta, shares her insights into the pivotal role of UX research in shaping AI initiatives. She delves into the challenges of bias in research, emphasizing the importance of unbiased data collection. Kaplan discusses collaborative strategies between UX researchers and ML engineers to enhance user-centric AI tools. Highlighting the necessity for effective communication and alignment within organizations, she champions structured research to drive innovation and user satisfaction.

May 5, 2023 • 34min
👩🏻🔬How to do User Research for AI Products with Lauren M. Kaplan, PhD
Lauren M. Kaplan, a mixed methods researcher passionate about inclusion and leveraging technology for social good, discusses the importance of user research for AI product development. They cover topics such as matching user research with product development, the benefits of user research for AI products, the difference between user research and user feedback, challenges of doing user research for AI, and approaches to user research for generative AI.