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Lauren Cole
Senior Director of Professional Services and Customer Education at Payscale and an experienced people manager; shared practical manager-focused advice on prepping for pay conversations, practicing scripts, and leading with empathy.
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Nov 3, 2025
• 37min
The most important pay conversations you're not having
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Join Lexi Clarke, Chief People Officer at Payscale, Lauren Hein, Head of Total Rewards, and Lauren Cole, Senior Director of Services, as they dive into the crucial topic of pay conversations. They discuss how unclear communication erodes trust and the importance of empathy in pay discussions. Learn about leveraging non-salary rewards when budgets are tight and the growing demand for pay transparency. The guests also share practical tips for managers to prepare for these sensitive talks, emphasizing the emotional impact of compensation on employees.
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