Laura Zwaan

Dr. Laura Zwaan, an associate professor at Erasmus University, specializes in cognitive psychology and the exploration of diagnostic errors. She examines how both humans and machines inherit biases, stressing the need for transparency in AI. Zwaan reveals the challenges of defining diagnostic errors due to hindsight bias and suggests that systematic errors, rather than individual blame, should be the focus of improvements. She warns that AI can replicate and amplify human biases, advocating for a deeper understanding of machine psychology to ensure safer clinical practices.