Laura Anning

In this engaging discussion, Laura Anning, Chief of Patient Experience at Washington Hospital, and Liz Wallshield, Senior Technology Consultant at Walker, explore the vital role of immediate feedback in healthcare. They delve into the concept of 'rounding' to facilitate real-time patient interactions and share innovative tech solutions that enhance communication. The conversation highlights practical strategies for improving patient engagement through effective questioning and emphasizes the need for healthcare providers to adapt to evolving consumer expectations.