Kunal Bahl

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Kunal Bahl and Rohit Bansal, co-founders of Snapdeal, dive into the evolving e-commerce landscape in India. They discuss how online retail is overcoming the limitations of traditional organized retail, particularly in small towns. The duo shares insights on the logistics challenges and the shift from cash to digital payments. They also explore the rise of messaging platforms like WhatsApp in e-commerce, emphasizing its role in enhancing user trust. Additionally, they navigate the complexities of competition and regulations impacting the sector.