Kirsten Newbold-Knipp, Chief Growth Officer of Convey, and Rick Blasgen, President and CEO of CSCMP, dive into the critical need for visibility in supply chains. They discuss how retailers can enhance delivery experiences to meet rising customer expectations. The conversation highlights the transformative power of automation in the last mile, and how predictive data can streamline operations. Additionally, they touch on strategies for smaller retailers to compete with giants like Amazon by leveraging partnerships. Expect insights on adapting in a rapidly changing e-commerce landscape!
