Kert Peterson

Kert Peterson, an experienced Agile coach who has shaped teams at Amazon and Capital One, discusses product ownership in shared services. He highlights the unique challenges faced in these environments versus traditional product teams. Kert shares practical tools for managing constant stakeholder requests and emphasizes the need for proactive leadership. They explore ranking requests, the importance of understanding internal customers, and applying an experimentation mindset to better align team efforts with strategic goals. This insightful conversation is a must-listen for anyone in internal roles.