Ken Palla

In this conversation, Ken Palla, a former online security manager at Union Bank and fraud prevention expert, discusses his open letter to U.S. regulators, calling for improved scam controls and better data sharing among financial institutions. He highlights the growing threat of payment scams and offers strategies for banks to enhance consumer protection. Ken emphasizes the importance of updating regulations based on past successful frameworks and urges collaboration across sectors to combat the rising tide of fraud.