Ken Haines

Ken Haines, CEO of Wrench Group and a seasoned expert with 47 years in the trades, shares his transformation from a passionate entrepreneur to a leader in the HVAC industry. He discusses how Wrench Group grew from $150 million to over $1.5 billion through service diversification and strategic partnerships. With a focus on emotional intelligence and work ethic over formal education, Ken highlights the importance of investing in people and fostering leadership to enhance employee retention. His inspiring journey illustrates the power of hard work and commitment.