Ken Crutchfield

Ken Crutchfield, founder of Spring Forward Consulting, shares insights from his extensive background with legal information vendors. He likens today's AI boom in law to the chaotic American Industrial Revolution, highlighting the lack of regulation amidst hype and overinvestment. Ken discusses the need for law firms to rethink adoption strategies, balancing expectations with startups' limitations, and emphasizes the importance of 'Return on Experience' to maximize tech use. He calls for leadership engagement to navigate this evolving landscape effectively.