Ken Cox

Ken Cox, President of InLink, shares insights on revolutionizing IT services and navigating data center challenges. He discusses the shift of small businesses to SaaS applications and the importance of personalized service over profits. Cox highlights the role of AI in enhancing productivity and improving customer interactions, while also addressing the need for effective management of AI tools. He believes that InLink's commitment to client relationships and data security differentiates it in a competitive landscape filled with larger cloud providers.