Ken Callander

In this engaging discussion, Ken Callander, Managing Principal at Value Strategies, draws from his unique experience as a former law firm CMO and legal ops head at Uber. He dives into the outdated law firm pricing models and how shifting to value-based fees can save in-house teams millions. Ken highlights the disruptive role of AI in legal billing and the need for firms to adapt to new realities. He shares insights on improving law firm relationships and suggests ways to enhance collaboration and performance through strategic feedback.