Kelly, The Points and Miles Doc

In this discussion, Kelly, The Points and Miles Doc, a sought-after expert on credit card rewards and award travel, shares insights on 2025's major points and miles developments. They uncover notable devaluations and highlight standout programs like Alaska Airlines and Asia Miles. The conversation dives into the new Japan Airlines partnership, customer service's crucial role in financial products, and growing frustrations with major credit cards like Amex and Chase. Listeners will glean strategies to optimize their travel rewards and navigate the evolving landscape.