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Kelly Costanza
Chief People Officer at CAVA with responsibility for culture, people programs, and employee experience across 400+ restaurants and ~12,000 team members; featured to discuss operationalizing mission, values, and competencies.
Best podcasts with Kelly Costanza
Ranked by the Snipd community
Nov 17, 2025
• 56min
CAVA's Chief People Officer on How to Turn Culture Into Action
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Kelly Costanza, the Chief People Officer at CAVA, shares insights on fostering a compassionate culture while managing a vast team of 12,000 across 400 restaurants. She highlights their MVC framework (Mission, Values, Competencies) that drives action. The discussion covers innovative recognition programs, the importance of human connection in tech, and unique initiatives like the Love Button for employees to empower guests. Kelly also explains the practicalities of incorporating values in performance assessments and career development, showing how culture can scale with humanity.
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