Lexi Brights, Director of Research at Workday, emphasizes the evolution of change management in research operations, highlighting the need for adaptability. Kaylee Dankner, Senior Research Operations Manager at LinkedIn, shares insights on reorganizing research initiatives for improved flexibility and forecasting. They discuss prioritizing problems over solutions to maintain focus, the emotional impact of layoffs, and the importance of learning business strategy to anticipate shifts. Together, they explore building resilient systems amidst constant change in a rapidly evolving field.