In this engaging discussion, Kay Lynn Mayhue, President of Merit Financial Advisors, reflects on her remarkable journey from intern to leading a $13 billion firm. She shares key leadership lessons learned from early management mistakes and the importance of empathy and team relationships. Kay highlights how personality assessments enhance hiring and client interactions, and discusses her proactive approach to mergers and acquisitions. Additionally, she explores strategies for fostering organic growth and the psychology behind effective leadership in the advisory sector.