Katie Highland

Katie Highland, a dedicated public school teacher and mother, opens up about her harrowing experience with student loan debt and identity theft. She shares the emotional toll and systemic challenges of navigating the convoluted student loan forgiveness process. The discussion delves into the predatory practices of student loan servicing, including the alarming 'seven-minute rule' that prioritizes efficiency over borrower well-being. Throughout, Katie's personal anecdotes highlight the struggles many face in balancing debt and dreams while advocating for better consumer protections.