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Kate Lessard
Lead Admin Evangelist at Salesforce focused on helping admins adopt new technologies; developed the Admin Adoption Framework and created the 'Kate Clicks Through It' hands-on YouTube series.
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Dec 4, 2025
• 21min
How Admins Build Confidence with Agentforce
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Kate Lessard, Lead Admin Evangelist at Salesforce, shares insights on building confidence for admins through the Admin Adoption Framework. She emphasizes the importance of starting with small steps for AI adoption, making the daunting landscape manageable. The framework outlines five actionable stages to help admins navigate their journey. Kate also teases her 'Kate Clicks Through It' YouTube series, which offers hands-on learning demos. The conversation highlights how community feedback shaped the framework and its broader applicability across Salesforce products.
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