Kate Ancketill

Kate Ancketill, a retail consultant and CEO of GDR, dives into the future of shopping driven by AI. She discusses how every click and cursor movement is analyzed to shape our buying habits. The conversation highlights the role of AI assistants and celebrity avatars in consumer engagement. Ancketill also addresses the challenges retailers face, from tackling theft to adapting to low consumer confidence, while underscoring the need for innovative strategies in a rapidly evolving retail landscape.

Retail experts Kate Ancketill of GDR Creative Intelligence and Alberto Serrentino of Varese Retail discuss the outlook for UK retail, the impact of retail media networks and content-driven commerce, the growing importance of AI in retail, and governmental involvement in the industry.